Delivery Information

Free Delivery to most of UK

Delivery is free of charge to most of the UK on all products in store. For where we deliver to, see Delivery Areas.

Delivery charges only apply to:

• the Scottish Highlands (see Areas classed as Scottish Highlands below) - £30
• Northern Ireland - £70

Delivery areas

We deliver to England, Northern Ireland, Scotland (excluding the Scottish Islands postcodes below) and Wales and the Isle of Wight.

We don’t deliver to:

• Republic of Ireland
• Channel Islands (Guernsey and Jersey)
• Isle of Man
• Isles of Scilly
• Scottish Islands:
• HS1 - HS9
• KA27 - KA28
• KW15 – KW17
• PA20
• PA41 - PA49
• PA60 - PA78
• PH42 - PH44
• ZE1 - ZE3

For further information, please contact our Customer Service Team.

Key delivery information

See the following sections of our customer terms and conditions:

• Delivery address and access information – please ensure to inform us of any access issues as soon as you have placed the order (see our Contact Us page)
• Delivery to a business address
• Deliveries must be signed for
• Delivery lead times
• Preparation for delivery and delivery location
• Unwanted furniture/mattresses
• Failed deliveries - If you do not take delivery of the product on the delivery date (or timeslot where applicable) or the delivery fails because you have not provided us with information that we need to make the delivery, we reserve the right to charge you for the re-delivery attempt at a cost of £54.00.

Re-arranging the delivery date

If you need to rearrange the delivery day, you can do so before 12.00pm on the day before the original delivery date otherwise it will be too late for us to make the change and you will need to pay for the rescheduled delivery at a cost of £54.00.

Tracking Your Delivery

If you need to track your delivery or you have any questions regarding our delivery lead times, please contact us.