Cooling Memory Foam Mattress

Firmness is listed on each mattress's product page; for example, the Maxitex Deluxe Pocket Sprung Mattress is medium.

Vacuum-packed mattresses can look smaller than the stated dimensions while compressed. Once removed from the packaging, give the mattress enough time to expand fully before measuring it.

Mattresses can't be returned once they've been opened or removed from their packaging, for hygiene reasons, and our standard mattresses don't come with a sleep trial. Unopened mattresses in their original packaging follow our normal 14-day returns policy.

Not exactly. A bed is named after the mattress it holds (a king bed takes a king mattress), but the frame itself is a little bigger. Check the product page for the frame's overall dimensions.

No. In the UK a queen is another name for a small double (120 x 190cm), which is 15cm narrower than a double. A US queen is a different, larger size.

Full dimensions are on the product page, in the specifications and the dimension diagram; all measurements are approximate. If the measurement you need isn't listed, contact us and we'll check with the manufacturer.

You can return an item within 14 days of delivery if you change your mind, as long as it is unassembled, unused and in its original packaging. Contact us with your order number and photos of the item and boxes, and we'll explain your options: we can arrange a collection, or you can return it yourself by tracked courier. Refunds are issued once the item is back and has been inspected. Collection charges may apply; our team will confirm.

You have 14 days to cancel and must pay the return costs. You can send it back yourself with a tracked courier, or we can collect it: collection costs £33 to £63 for items up to 180kg, plus £0.78 for every kg above 180kg, deducted from your refund. Products sealed for hygiene reasons can't be returned once unsealed, and made-to-order items can't be returned unless faulty. Full details are on our returns and cancellations page.

Yes, on in-stock items, Monday to Friday, to most of the UK. Order before 9pm for delivery the next working day. Items sent from our suppliers, and some postcodes, take longer; the product page shows the expected delivery time.